Customer Service Analyst

Job Details

Customer Service Analyst

Miami Lakes, Florida




Job Description

CareersUSA, a leader in the staffing industry with over 43 years of experience, has another job opportunity for you:

Our Client is seeking a Customer Service Analyst.

Earn an hourly rate at this full-time position. Work Monday through Friday, 9:00 AM to 5:00 PM.

Job Description:

  • Perform data entry into various systems such as SAP and Excel
  • Generate and analyze Excel reports for the invoicing of daily customer material supplies
  • Responsible for correct cost booking and on time invoicing
  • Analyze customer requests to identify trends and opportunities to solve reoccurring issues via automation
  • Work independently on data collection and analysis. Proactively work to improve data quality and reliability of reporting tools.
  • Work in and with various LHT systems, such as SAP, E-bat, MAX-LRU, SAP, etc.
  • Proactively work to resolve claims and discrepancies
  • Communicate and present reports to customer service
  • Process documentation according to instruction and procedures
  • Other duties as assigned


  • Must have 1 to 2 years of strong Microsoft Excel skills
  • Customer service oriented
  • Work history in Aviation or Manufacturing environment a plus
  • Excellent computer skills; Must be proficient in Microsoft Office Suite (Excel, Word, Outlook); Microsoft Teams experience a plus
  • Strong data entry skills; Type 40+ WPM with 97% accuracy
  • Excellent written and verbal communication skills
  • Excellent grammar, spelling and punctuation
  • Ability to work under pressure
  • Adaptable to easily changing conditions
  • Strong organizational skills
  • Team player with ability to work independently and with a willingness to learn

Contact Information:

  • CareersUSA - Fort Lauderdale / Plantation
  • Ph: 954-423-3333
  • E-mail: Please submit your resume through this posting or call for alternatives
  • 127432

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