Sales Support Admin Assistant







CareersUSA, a leader in the staffing industry with over 43 years of experience, has another job opportunity for you:

Our Client is seeking a Sales Support Representative in Pembroke Park, FL.

Earn an hourly rate at this full-time position working Monday through Friday, 8:00 AM to 5:00 PM.

Job Description:

• Assists customers with order inquiries
• Enters customer orders and quotes into the computer system
• Monitors customer order statuses and keeps track of all open customer orders
• Keeps open order reports current
• Processes Return Authorizations and cases
• Handles customer’s claims
• Obtain Proof of Deliveries / Proofs of export for every order shipped
• Preparing all documents for export merchandise (commercial invoices and packing lists, certificate of origin, SEDs, SLIs, etc.)
• Coordinates with freight forwarders
• Performs general clerical work such as correspondence & filing
• Send order invoices to customers after an order has shipped
• Load invoices in web-platforms and follow up registration for payment
• Literature distribution
• Setup of new items in the system
• Works extensively in Microsoft office 365 - EXCEL
• Other tasks as assigned

Requirements:

• High School Diploma or Equivalent (GED)
• Previous customer service experience
• Previous freight forwarding, and/or Export Import business related preferred
• Bilingual: English / Spanish required. Portuguese is a Plus.
• Excellent written and verbal communication skills
• Good computer skills with the ability to work in Microsoft Office 365 (Including Outlook and Word)
• Intermediate Microsoft Excel skills including work with formulas
• Team player, friendly and professional

Contact Information:

• CareersUSA - Fort Lauderdale
• Ph: 954-423-3333
• E-mail: Please submit your resume through this posting or call for alternatives
• 127335