Customer Service Representative


Job Details

Customer Service Representative

Plymouth Meeting, Pennsylvania

01/31/2024

127334

Contract/Temp

Job Description



CareersUSA, a leader in the staffing industry with over 43 years of experience, has another job opportunity for you:

Our Client is seeking a Customer Service Representative in Plymouth Meeting, PA.

Earn an hourly rate at this full-time position. Work Monday through Friday, 8:00 AM to 5:00 PM or 8:30 AM to 5:30 PM.

Job Description:

  • Assist customers by phone, email and through a web-based system
  • Receive inbound calls
  • Make outbound calls
  • Schedule dates for services
  • Map out the service run schedule
  • Address any client/customer complaints, provide feedback and resolutions in a timely manner
  • Data entry of accurate information into database
  • Meet personal/team qualitative and quantitative targets and call handling quotas

Requirements:

  • High School Diploma or Equivalent (GED)
  • 1 year of customer service / customer support experience
  • Track record of over-achieving quota
  • Strong data entry skills. Must be able to type between 50 to 60 WPM (Typing Test will be administered)
  • Computer skills and Microsoft Office Suite familiarity
  • Excellent written and verbal communication skills
  • Proper phone etiquette with active listening skills
  • Ability to multi-task, attention to detail with time management and organizational skills
  • Able to work in a fast-paced environment

Contact Information:

  • CareersUSA - National Accounts
  • Ph: 561-995-7000 ext. 299 or 561-826-2999
  • Ph: 888-925-HIRE (4473)
  • E-mail: Please submit your resume through this posting or call for alternatives
  • 127334

 


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