Patient Experience Concierge

Job Details

Patient Experience Concierge

Miami , Florida




Job Description

CareersUSA, a leader in the staffing industry with over 43 years of experience, has another job opportunity for you:

Our Client is seeking a Patient Experience Concierge in Coral Gables, FL.

Earn an hourly rate at this full-time position. Work Monday through Friday from 8:00 AM to 4:30 PM.

Job Description:

  • Acknowledge, greet, and assist visitors, interacting in a courteous and helpful manner with all patients, families, guests, and staff
  • Serve as a liaison between patient, family, and hospital staff
  • Coordinate patient and guest services for the reception area
  • Expedite solutions to complaints, problems, or special needs
  • Maintain relationships with supporting departments


  • High School Diploma or equivalent (GED)
  • Must be bilingual English/Spanish
  • Hands-on experience in the healthcare or hospitality industries
  • Exceptional customer service and interpersonal skills
  • Professional, detail-oriented, and compassionate
  • Proficient in computer applications used in day-to-day functions
  • Strong problem solving and critical thinking skills
  • Excellent verbal and written communication skills

Contact Information:

  • CareersUSA - Fort Lauderdale
  • Ph: 954-423-3333
  • E-mail: Please submit your resume through this posting or call for alternatives
  • 127211

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