Call Center Agent

Job Details

Call Center Agent

Bridgeport, New Jersey




Job Description

CareersUSA, a leader in the staffing industry with over 42 years of experience, has another job opportunity for you:

Our Client is seeking a Customer Service Representative (Bilingual Spanish) in Bridgeport, NJ.

Earn an hourly rate at this full-time, temporary position, working Monday through Friday 8:30 AM to 5:00 PM.

Job Description:

  • Provide exceptional customer service regarding products and rewards via phone
  • Answer a minimum of 85 inbound calls daily
  • Resolve customer questions and concerns effectively, ensuring customer satisfaction
  • Build and maintain business relationships with clients by providing prompt and accurate service
  • Perform various data entry tasks

Job Requirements:

  • High School Diploma or Equivalent (GED)
  • Must have a minimum of 6 months of Call Center experience
  • Customer service savvy
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Excellent written and verbal communication skills
  • Ability to multi-task
  • Prompt, polite and courteous
  • Must be Bilingual: English / Spanish

Contact Information:

  • CareersUSA - Boca Raton
  • Ph: 561-981-8200
  • E-mail: Please submit your resume through this posting or call for alternatives
  • 127042

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